Frequently Asked Questions

Here are some frequently asked questions. If you have any questions that are not answered below or on our website, please do not hesitate to call Inwood Security Vaults at 214-357-6888.

Can contents of my box be subpoenaed by a judge?

Your contents can only be subpoenaed if the document has the name listed on the account.

Do you have insurance to cover any potential losses?

The contents of your box are not insured as we do not keep a record of box contents. However, if you add the items to your homeowners or renters policy, you will likely get a significant discount in rate as our facility is approved by most major insurance carriers.

What do you store in a private vault?

We have compiled a list of items to store in a private vault.

Why is a private vault better than a bank vault?

We have compiled a comparison of private vaults, bank vaults and home storage of valuables.

Do you have to come to Inwood in person to rent a safe deposit box?

You can rent and pay for a safe deposit box without coming into our location, however, at some point, you would have to come to the vault to place your items inside your box and sign the signature card.

Can I have things shipped to your location or delivered in a truck?

Rent a box from Inwood Security Vaults and for an additional $495/yr, have your mail delivered to our address. If you are a box holder and need an occasional delivery, it is $5 per delivery.